Stay Safe At SALanka we are 100% committed to making sure that your experience on our site is as safe as possible.
Here you can find advice on how to stay safe while trading on SALanka.
General safety advice
Our safety measures include:
If you believe you have been cheated, we also encourage you to contact your local police department.
Here you can find advice on how to stay safe while trading on SALanka.
General safety advice
- Keep things local. Meet the seller in person, check the item and make sure you are satisfied with it before you make a payment.
- Exchange item and payment at the same time. Buyers – don’t make any payments before receiving an item. Sellers – don’t send an item before receiving payment.
- Use common sense. Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick money.
- Never give out financial information. This includes bank account details, eBay/PayPal info, and any other information that could be misused.
- Fake payment services. SALanka does not offer any form of payment scheme or protection. Please report any emails claiming to offer such services. Avoid using online payment services or escrow sites unless you are 100% sure that they are genuine.
- Fake information requests. SALanka never sends emails requesting your personal details. If you receive an email asking you to provide your personal details to us, do not open any links. Please report the email and delete it.
- Fake fee requests. Avoid sellers that ask for extra fees to be paid in advance before you get the item. SALanka doesn’t allow items that are not located in Sri Lanka, so import and brokerage fees should not be required.
- Requests to use money transfer services such as Western Union or MoneyGram. These services are not meant for transactions between strangers and many scams are run through them. Avoid requests to use these services.
Our safety measures include:
- Hiding your email address on ads you post to protect you from spam.
- Giving you the option to hide your phone number on ads you post to protect you from spam.
- Making constant improvements to our technology to detect and prevent suspicious or inappropriate activity behind the scenes.
- Tracking reports of suspicious or illegal activity to prevent offenders from using the site again.
- Providing safety advice to help you protect yourself.
If you believe you have been cheated, we also encourage you to contact your local police department.